Regular Office Hours
(Monday to Friday, 8:15 a.m. to 4:30 p.m.)
For emergency requests for services during regular office hours, contact the nearest regional office of the Department of Social Development.
Weekdays – 4:30 p.m. to 8:15 a.m.
On weekends and holidays when regional offices are closed, emergency requests for services can be made 24-hours per day.
Call toll-free 1-800-442-9799 from anywhere in Canada
Social workers will receive intakes, carry out assessments, make initial decisions on providing telephone crisis counselling, refer people to the appropriate regional office and/or arrange for financial assistance for special items.