Government of New Brunswick

As libraries across the province begin the gradual process of reopening not all the programs and services that our visitors are used to will be immediately available. We hope these FAQs help answer some of the questions that you have. We look forward to seeing you again and ask you to be patient!
    

Library COVID-19 FAQs

While masks are not required, they would be greatly appreciated. Public Health recommends wearing a community mask as a best practice.

We have hand sanitizer that you can use. You are more than welcome to bring your own.

We will be following a 72 hour quarantine procedure. This is based on international research into best practices. Our approach has been vetted by Public Health.

Each library has measured their space and posted information to ensure physical distancing. We will also have a staff member at the door who will greet you as you arrive and provide instructions for your visit.

It would be helpful if each family sent one individual to pick out books. Families are invited to search our library catalogue and place holds on books that interest the whole family. We will let you know when they are ready.

Try to choose titles without physically touching them. We will have a clear place for you to put books that you touched but chose not to check out. These will also be quarantined for 72 hours.

Please return them to the book drop (where available). We will quarantine them for 72 hours and then check them in. They will still appear as checked out to you until then. No fines will apply. 

We will notify you when your requests are ready. Come in to the library and follow staff directions on where to pick up the titles that have been set aside for you. 

All overdue fines are currently suspended. You will not be charged any overdue fines.

Yes. We will also have a staff member at the door who will greet you as you arrive and provide instructions for your visit.

If you placed a book on hold before we closed, you will be notified when it is ready for pick up.

You can request up to 10 items on our website or call the library for help to do so. You will receive an email notification when it arrives.

When you visit your library, you will be able to browse our collections and check out up to 50 books as usual. Please have your library card with you!

You can request a new one at the library. Please bring ID. You will not be charged to replace your card.

All public libraries in New Brunswick are now open. Check your library’s Facebook page and our website for library hours.

We are starting with offering quick visits to return and borrow library materials. Programs, computer and Wi-Fi use, and in-person reference services are unavailable at this time. Meeting and study rooms are closed. You can send us a question through the Have a Question? link on our website.

For now, please hold off on bringing us donations of used books. You can donate to the NB Public Libraries Foundation online.