Q: Who is eligible for Library Services by Mail?
A: Any New Brunswick Resident who is unable to visit a public library.
Q: What materials are available?
A: Books, audiobooks, magazines, DVDs and CDs. Any library materials that will fit into our mailing bags.
Q: I have a print disability; what materials are available to me?
A: You can receive large print books, audiobooks on CD, MP3 CDs, Playaways, DAISY CDs, DAISY magazine CDs, braille and print-braille books through the mail. There are also accessible resources available online such as eBooks and eAudiobooks. Additional collections such as e-text and e-braille are available from CELA.
Q: Do I need to provide proof of a print disability to access restricted alternative formats?
A: A self-declaration of having a print disability is required upon registration if you want access to restricted alternative formats. NBPLS does reserve the right to ask for verification of a print disability from a competent authority at any time in order to ensure compliance with the use of alternative formats produced under the Copyright Act.
Q: Does CELA, Bookshare or SQLA require proof of disability to access restricted alternative formats?
A: Yes, access to Bookshare, through CELA, and SQLA require proof of disability from a competent authority. CELA only requires the patron to self-declare as having a print disability.
Q: What if my mailbox is small?
A: If you have a small mailbox, let us know and we can try sending only one or two items at a time.
Q: How do patrons receive documents that are mailed by the service?
A: Materials are mailed to patrons via Canada Post in sealed, black, postage-paid library mailing bag. If Canada Post does not deliver to your door, you may have to pick up the materials at the post office. If you have questions regarding this, please contact us.