A mediation officer is appointed by the Minister as a neutral third party normally after the conciliation process has been exhausted. The Mediator actively seeks to assist the parties by making suggestions, providing background information, and noting avenues open to the parties for settlement.
Parties to a collective agreement under the jurisdiction of the Industrial Relations Act.
The mediation process is an option open to the parties to an industrial dispute and does not affect the right to strike or lockout. The process is also available during a workstoppage.