Living with COVID-19

Stay informed and learn how we can work together to keep New Brunswickers safe and prevent the spread of COVID-19.

The scheduling system that is used to book vaccination appointments for COVID-19, mpox, and influenza, as well as COVID-19 rapid test pickups in NB will be undergoing scheduled maintenance from Jan. 29 to Feb. 1, 2023. During that time, booking and changes will not be possible. Tele-Services 1-833-437-1424 is available to assist with any questions, including rapid test pickup, during the scheduled maintenance. If you are looking to book a new appointment or make changes to an existing appointment, please do so prior to January 29 or after Feb 1.


PCR testing

A PCR test is conducted by a health professional at an assessment centre. Learn if you are eligible for a PCR test.

Rapid test pick up

Rapid POCT tests should only be used when an individual develops symptoms. You can now book an appointment to pick up a rapid test kit, even if you don’t have symptoms to use if symptoms develop at a later date.

Register to pick up at-home rapid test kits

If you need help booking either a PCR or POCT appointment contact Tele-Services at 1-833-437-1424 and an agent will assist you.


Awareness resources for citizens, businesses, and organizations.

Learn more

Caring for someone with COVID-19

People with COVID-19 who are at high risk of serious illness may be able to access Paxlovid.


Health questions

  Tele-Care: 811

Non-health questions

The number is operational Monday to Friday from 9:00 a.m. to 5:00 p.m.


When emailing HelpAide, please refrain from posting detailed personal information (health or medical information, financial information, address, phone number, etc.).