Resources for government and other public bodies

Find a variety of resources that provide guidance on information access and privacy for your organization.

Overview

Our information, tools and guides are designed to be clear and useful, supporting best practices for information access and privacy in your organization. Check back regularly for ongoing updates and new additions to support your work.


General

Delegation of authority

How to delegate powers and duties of the head of a public body.


Access to information

Anonymity of applicants

Protecting an applicant’s identity is required when processing a request.


Duty to assist

Assist applicants openly, fully, accurately and in a timely manner.


Right to information process

How to process a right to information request.


Sample response letters

Find sample response letters and notices for applicants and third parties.


Privacy

Collection notice

Learn about when to provide a collection notice and what must be included.


Handling privacy breaches

Learn the appropriate steps to take when a privacy breach is suspected.


Ten privacy principles

A roadmap for upholding an individuals' privacy rights and handling personal information responsibly.