Residents affected by property damage related to flash flooding in the Madawaska region on June 29th can report it by calling 1-888-298-8555 or by registering online.
Reporting damage to the government as soon as possible is an important part of the provincial damage assessment and recovery process.
The Service New Brunswick TeleServices line is available to receive calls between 8 a.m. and 7:30 p.m. from Monday to Friday and from 9 a.m. to 1 p.m. on Saturdays.
The Damage Report Line program allows residents, tenants, small businesses and not-for-profit organizations to receive information and register their flash flood-related damage with a single phone call.
Damage assessments will be reviewed, and health and safety inspection teams may be dispatched if required.
Residents are reminded to:
- Contact their insurance companies immediately to report damage.
- Take photos of damage to their homes or properties.
- Keep receipts of any repairs and replacement purchases.
- Log the number of hours of work undertaken for residents who are cleaning their own properties, or family members or those who have assisted in the cleanup of their property.
Once they register, a Disaster Financial Assistance package will be mailed to them. Application packages are available online, but residents must still register.
The deadline for homeowners, small businesses and not-for-profit organizations to submit an application is September 30, 2023. They can call 1-888-553-8558 if they have questions.
In case of issues with the insurer, residents may call the Office of the Consumer Advocate for Insurance at 1-888-283-5111.
As with any Disaster Financial Assistance program, the provincial government will request a cost-share program with the federal government. The Disaster Financial Assistance Arrangement is a cost-shared agreement among the federal, provincial and territorial governments to help cover response and recovery expenses following a disaster. The federal government will then reimburse eligible expenditures.
The Disaster Financial Assistance program does have an updated provincial policy and covers the same items as the federal program. The qualifying criteria as established by the federal government can be found online.