How to correct your personal information

Ask a public body to fix incorrect or missing personal information.

Overview

You have the right to request a correction to your personal information that a public body holds about you if you think there’s an error.

How to request a correction

Complete a Request to Correct Personal Information Form (PDF) and send it to the government department or public body that holds the information about you that you want corrected.

Where to send your request

Send your correction request directly to the public body or government department that holds your information that you want corrected.

What happens after your request is made

The public body will review your request. They will either correct your information or refuse the correction. If they do not make your correction, your request for correction will be

added to your record. They will tell you within 20 business days of receiving your request if your correction was made or refused.

What happens if your request is refused

You can complain to the Ombud if your correction request was refused. You must do this within 40 business days of being notified by the public body.