Human Rights Commission modernizes its complaint process20 April 2020
FREDERICTON (GNB) – People who believe they are victims of discrimination or harassment can now file a complaint online to the New Brunswick Human Rights Commission.
“The online version of our complaint form is mainly in response to requests from the public,” said Marc-Alain Mallet, director of the commission. “This new approach will contribute to reduce delays and ensure better access to justice, in particular for people who experience accessibility barriers due to a disability. More people will be able to fill out the form using their translation or interpretation web tools, such as screen readers.”
Most complaints received this year were sent by regular mail on paper documents, which must be processed and transferred into the commission’s database. Receiving the form by email will reduce this processing time. It will also eliminate the time required to type data received in cursive handwriting.
The use of the form in PDF format will increase accessibility for all New Brunswickers, as there are no printing costs or administrative fees for users.
During the COVID-19 pandemic, the commission continues to operate while respecting the government guidelines. People who want more information about the Human Rights Act or the commission’s publications can call 1-888-471-2233 (toll free) or send an email to firstname.lastname@example.org.