Privacy Notice

Social Development is committed to collecting, using, disclosing and disposing of personal information and personal health information entrusted to it in a manner that is accurate, confidential, secure and private. As a public body, Social Development is subject to the Right to Information and Protection of Privacy Act, (RTIPPA), the Personal Health Information Privacy and Access Act (PHIPAA) and confidentiality provisions within legislation including, but not limited to, the Family Services Act, the Child and Youth Well-Being Act, the Family Income Security Act, etc.

The Right to Information and Protection of Privacy Act

RTIPPA sets out the rules that “public bodies” must follow when collecting, using and disclosing personal information. It also establishes a general right to access public records held by a public body, as well as a right for individuals to access and correct their own personal information. For more information on RTIPPA, please see the Government of New Brunswick’s Right to Information and Protection of Privacy website.

Personal Health Information Protection and Access Act

PHIPAA sets out the rules that “custodians” and “information managers” must follow when collecting, using, disclosing and managing personal health information and provides individuals with the right to request access to and the correction of records containing their own personal health information. For more information on PHIPAA, please see the Department of Health’s Privacy and Access website.
 

Collection

In order to deliver benefits and services, Social Development collects your personal information directly from you and indirectly from its partners, as permitted by law.  Social Development only collects the personal information that is necessary for the provision of services provided.

Use and Disclosure

Social Development only uses or discloses your personal information for the purpose it was collected or for a use consistent with that purpose. There are however exceptions, as authorized by RTIPPA, whereby Social Development may also use or disclose your personal information for additional purposes such as, but not limited to, complying with another law, for the provision of a common or integrated service, program or activity, making a payment, or for law enforcement. Social Development must obtain your consent before using or disclosing your personal information for any additional purpose.

Safeguarding your information

Social Development has implemented physical, administrative and technological safeguards to protect the personal information in its custody and to control against theft, loss and unauthorized access, use or disclosure. These protections include, but are not limited to:

• Limiting access to personal information to only those who have a need to know to perform the duties of their employment
• Protecting electronic systems and devices
• Implementing firewalls and encryption
• Using security features when transferring information electronically
• Using locked filing cabinets and maintaining secure premises
• Maintaining retention schedules and ensuring that, when personal information is no longer needed, it is securely destroyed or de-identified

You have the right to request access to any public record including records containing your personal information. You also have the right to seek corrections to the personal information contained in the records held by Social Development.

Department’s Designated Contact

If you have a question about how Social Development collects, uses or discloses your personal information, please contact the Department of Social Development’s Privacy Officer:

Mail:                P.O. Box 6000, Fredericton, NB E3B 5H1 

Phone:             (506) 453-6381
Fax:                 (506) 453-5942
Email:              [email protected]