211 NB now accessible across the province15 October 2020
FREDERICTON (GNB) – 211 NB, a free, bilingual, confidential resource to help New Brunswickers navigate the network of community, social, non-clinical health and government services was launched today by the provincial government in partnership with the federal government and the United Way.
“I am thrilled to see 211 arrive in our province after being successful in jurisdictions across Canada,” said Social Development Minister Bruce Fitch. “This much-needed service will equip New Brunswickers with information on the support available in their communities.”
New Brunswickers can call 2-1-1 and trained staff will work to connect callers with services for both everyday needs and times of crisis.
“211 NB is a much-needed service and will help fill the gap of navigating social and community services and resources across New Brunswick – from basic needs like housing and food access to support for youth, seniors, mental health and more,” said Debbie McInnis, CEO of United Way Greater Moncton and Southeastern New Brunswick. “As a new, provincial service 211 NB will be able to reach all of our communities and give them the support they need. We are thrilled to be a partner and are proud to champion this vital service.”
The service is now fully active, providing information and referral services 24 hours a day, everyday.
“Extensive exploratory work had previously been carried out by the Economic and Social Inclusion Corporation to develop and implement 211 in New Brunswick, but the COVID-19 pandemic highlighted the urgency for action,” said Fitch. “This project will fill in the gaps identified during the first wave and help equip us to deal with the second wave.”