When we receive your application, we will review it and determine if you meet the eligibility criteria. If you do, we will mail you a Notice of Enrollment. If we determine that we need more information to determine your eligibility, we will contact you to request the information.
Once you are enrolled, we will then use the income information provided to us to recalculate your support amounts. When we have made your recalculations, we will mail you and the other party a Recalculation Decision that will let you know your new amounts and when they start. If you or the other party do not agree with the amount in the decision, you have 30 days to object by filing an application to court to change the support amount.
If at any time during this process, we determine you are not eligible, we will send you a notice by mail with the reasons why. If your circumstances change and you become eligible in the future, you can apply again.
To check the status of your application, please contact us at 1-833-224-2225, email us or fax us at 506-453-2234. For privacy reasons, we can only answer general questions by email.