Government of New Brunswick

Get reliable information and stay informed. Reliable sources of information include those that have a mission to inform and protect the public (like public health authorities) and that rely on experts who use well-accepted scientific analyses.

There are actions you can take to stay healthy and protect the people around you from viruses such as cold, flu and COVID-19:

  • Handwashing is one of the best ways to protect yourself and your family from getting sick. Regularly and thoroughly wash your hands with soap and water or use alcohol-based hand sanitizer. Wash all surfaces while you sing the “Happy Birthday” song twice. Why? Washing your hands removes and kills viruses that may be on your hands.  
  • Practice coughing/sneezing etiquette. Cover your mouth and nose with your bent elbow or tissue when you cough or sneeze and dispose of the used tissue immediately. Why? When someone coughs or sneezes they spray small liquid droplets from their nose or mouth which may contain virus.
  • Avoid touching your eyes, nose and mouth with unwashed hands.  Why? Your hands touch many surfaces and can pick up viruses.  Once contaminated, hands can transfer the virus to your eyes, nose or mouth. From there, the virus can enter your body and can make you sick.
  • Clean and disinfect frequently touched objects and surfaces, such as toys and doorknobs. Why? When someone coughs or sneezes they spray small liquid droplets from their nose or mouth which may contain virus that could contaminate a surface.
  • Public Health is strongly recommending that the public wear non medical masks, also referred to as community face masks, when out in the community when physical distancing is challenging. Why? Wearing a face mask can be a way of covering your mouth and nose to prevent respiratory droplets from contaminating others or landing on surfaces. For more information on wearing or making masks please visit:


If you have one of the following symptoms you are able to be tested for COVID-19:

  • fever,
  • new cough or worsening chronic cough,
  • runny nose, headache,
  • sore throat,
  • new onset of fatigue,
  • new onset of muscle pain,
  • diarrhea,
  • loss of taste or smell
  • OR if a child is displaying purple fingers or toes (even if it is the only symptom)

If you are concerned about a potential exposure to the virus, please note that it can take up to five (5) days before you would test positive after being exposed to COVID-19.

Timing is something to be considered when completing the self-assessment and submitting a request to be tested, please ensure that you self-monitor for symptoms. 

If you were a close contact of a confirmed positive case, Public Health will contact you with directions on when to be tested.


Testing process

Once you have submitted your request to be tested online or have contacted Tele-Care 8-1-1 or your health care provider, it can take up to 24-48 hours for our test assessment centres to contact you and schedule your appointment.

TeleCare 8-1-1 can refer you for a test but does not have access to test results or the testing schedule.

Do I Need to Self Isolate?

If you have only one symptom you do not have to self-isolate while you are waiting for your test or the results. If you have two or more symptoms you must self-isolate between the time you arrange for your test and you receive your results.

Once you’ve been tested it can take up to four days to receive your results and follow directives. Information on how to access your online results via My Health NB will be provided to you by the assessment center staff when you have your test completed.

Even if you receive negative results, it is important to read the information given when accessing your test online.



Reaching out for help is not a sign of weakness; rather it is a sign of strength.

CHIMO Helpline – Help is just a phone call away: 1-800-667-5005

Hope for Wellness Helpline – The Hope for Wellness Helpline offers immediate mental health counselling and crisis intervention to all Indigenous people across Canada: 1-855-242-3310 

Kids Help Phone – Text TALK to 686868 or call 1-800-668-6868 to chat with a volunteer Crisis Responder 24/7.