Government of New Brunswick

Protocols for transportation services
Volunteers and Organizations

COVID19Business600x180


The public health phases used in Protocol #1 are color-coded to indicate the level of COVID-19 safety restrictions put in place to protect volunteers and clients of the Transportation Programs. Please verify the colour phase for your operational zone on the Public Health website here: NB’s recovery plan

The health and safety of our passengers, staff and volunteers is our top priority. ESIC and the provincial transportation committee have implemented protocols and procedures to help limit the spread of COVID-19 and protect everyone’s health and safety.

1. Red phase Operational Protocol – February 8, 2021
    Orange phase Operational Protocol – February 8, 2021
    Yellow phase Operational Protocol – March 3, 2021 
2. a. Risk factor assessment for volunteer drivers – December 1, 2020   
2. b. Daily questionnaire for volunteer drivers (Appendix included)  – December 1, 2020   
3. Service user questionnaire (Appendix included) – December 1, 2020    
4. Delivery protocols – December 1, 2020   
5. Protocols for drives across a provincial border for medical purposes – December 1, 2020  
6. Advice to volunteers providing transport services  
7. Traveling in and out of zones in New Brunswick