Client Service Advisor personnel at RADCOM carry many responsibilities that are essential to our operation. The position is responsible for interfacing with all clients and users requiring services provided by RADCOM.
Aside from working with our customers, the Client Service Advisor is also responsible for overseeing and managing the services our radio technicians provide every day. They ensure the scheduling of technicians and use of RADCOM’s technical resources are done efficiently and effectively in a manner that meets our clients’ needs and expectations. This position also requires tracking and monitoring invoices of third-party contractors brought in for Client Services.
If you are a customer or a potential future NBMTR user who has questions about RADCOM, and our system please reach out using our general contact information provided on the side of this page or email our Client Service Advisor: [email protected].