Registering Travel into New Brunswick

Office Hours

Monday to Friday from 8 a.m. to 8 p.m. Atlantic

Saturday and Sunday from 10 a.m. to 2 p.m. Atlantic

Closed on holidays

As part of New Brunswick’s COVID-19 recovery effort, travellers entering New Brunswick by land, air or sea must register so information can be collected to support Public Health.

You must register online before you travel. Your registration confirmation will be sent by email within 5 days. Plan ahead and submit your application prior to your travel date.

Avoid being turned away at the border and read the below “How to Register” before you start! 

No internet? Call 1-833-948-2800 to have an agent assist you. 

For all other non-travel related Covid-19 inquiries call 1-844-462-8387 or email: helpaide@gnb.ca

Changes came into effect for travel into New Brunswick on Friday, November 27, 2020: News Release

Travel to New Brunswick to visit family or a property you own is no longer permitted. If you have already booked this travel, please cancel your plans.   

On this page

How to register

• Review the list of what you need to register and have the information ready.
• Register online or, if you do not have an email address, by phone.
• If registering online, complete the fields as directed. Fields that must be completed are noted with an asterisk (*).
• Once your registration (online or by phone) has been approved, you will receive a confirmation number for your travel approval by email. Ensure that noreply.registration@gnb.ca is on your list of safe senders so that your confirmation email does not end up in your spam folder.
• You will receive approval within five business days from the date you applied.
• Print or have an electronic copy of your confirmation number on a mobile device so that you can present it when you arrive at a New Brunswick point of entry.
• When entering the "Main Contact Phone Number," applicants should provide the number where they will be reachable when in New Brunswick. It is recommended that adults travelling together not use a single phone number on the registration form. Each adult should register using his or her phone number.
• If you have completed an application and are attempting to make any changes once it has been submitted, or if your registration is denied and you wish to have your file reviewed, you may reach out by email at TravelRegistration.EnregistrementVoyage@gnb.ca or call 1-833-948-2800 (Monday to Friday from 8 a.m. to 8 p.m. and Saturday and Sunday from 10 a.m. to 2 p.m. Atlantic). Please do not register a new application, as multiple registration applications could result in multiple call attempts from our Automated Calling Service.

Twinned communities in Quebec

Travel at Campbellton by residents of Listuguj First Nation and Pointe-à-la-Croix, Quebec for the purpose of accessing essential goods and services is now restricted to between the hours of 6 a.m. and 10 p.m. and is limited to twice within a seven-day period. “Essential goods and services” means: necessities of life (including groceries and clothing) and supporting services (including butchery for hunted game), health care (including physician and hospital care, prescriptions, and medical equipment and supplies), goods and services requires for their work, banking and financial services, transportation (including automotive repair), animal care, and funeral or visitation services for members of the immediate family of the traveler. Travellers for heath care may be accompanied by one support person. Travel for essential goods and services is limited to two crossings into New Brunswick per week and is conditional on pre-registration, except for travel in a medical emergency.

For those applying to travel into New Brunswick from Listuguj or Pointe-à-la-Croix for essential supplies, use the travel category “Other”.

If you have been using the Quebec Twinning travel for commuting for work, medical or custody, please apply using those categories of travel.

Atlantic Bubble

Atlantic Bubble travel is currently suspended. Essential travel between New Brunswick and all Canadian provinces is permitted, however, all travellers must pre-register. Travellers wishing to enter any of the other Atlantic provinces should contact the appropriate provincial government to confirm guidelines and requirements.

For information regarding the rules in other Atlantic provinces, visit:

• Newfoundland and Labrador
• Nova Scotia
• Prince Edward Island

Individuals whose primary residence is not in the Atlantic provinces but who are travelling into New Brunswick after completing the required 14 days of self-isolation in another Atlantic province also have to pre-register.

Travellers entering New Brunswick must have a confirmation from the New Brunswick Travel Registration Program. Most traveller registrations are rapidly confirmed. Travellers coming from outside Atlantic Canada should register at least five days before their travel into New Brunswick.
 

Approved reasons for entry

If you will need to travel to New Brunswick frequently, click here to learn more about applying for a frequent traveller pass.

• You are travelling through New Brunswick to reach another destination
• You are returning home to New Brunswick
• Your travel is work-related
• You have child custody arrangements in New Brunswick
• You are moving to New Brunswick to take up residence
• Your travel is related to a medical appointment
• You are travelling to pick up or drop off a student (Select ‘Other’ on your registration)
• You are attending a funeral (Select ‘Other’ on your registration)
• You have obtained authorization for a compassionate exemption (Select ‘Other’ on your registration)
• You are a Campobello Island resident travelling directly through the United States to mainland New Brunswick entering at St. Stephen or Milltown; making the same return trip; stopping in Lubec, Maine for fuel, groceries, or health needs, or stopping in Lubec or Machias, Maine for medical needs.

Workers returning to New Brunswick

New COVID-19 border measures for New Brunswick workers returning to the province from working have come into effect.

If you are a New Brunswick resident returning from work, are not a daily commuter and are not part of a Worksafe New Brunswick plan, information on testing and self-isolation can be found here.

To get tested, submit a request online or contact Telecare 811 or your healthcare provider. It can take up to 48 hours for a test assessment centre to contact you to schedule an appointment. During your first 14 days in New Brunswick, even after a negative test result, you will still be contacted by the automated call back service. This is because you are self-isolating pursuant to the Mandatory Order. When prompted by the dialler, ensure that you select that you are self-isolating to avoid possible enforcement action.

The new restrictions do not apply to commercial air, marine, truck and rail operators or daily commuters. It also does not apply to people travelling into the province under the authority of an operational plan approved by WorkSafe New Brunswick, as this already involves a work-isolation requirement.

If you are returning from international travel for work and are placed on Federal Isolation pursuant to the Quarantine Act by the Canada Border Services Agency (CBSA), you are not eligible to leave self-isolation after you receive your 5-7-day test results. You must finish your 14-day federal isolation.

Travellers should be aware that the province may impose or extend periods of isolation in addition to, or in place of, isolation requirements mandated by the federal government.

Frequent traveller pass

If you travel to and from New Brunswick daily for work, to fulfill a custody order, or to receive medical treatment, you may apply for a frequent traveller pass online or by phone.

If you travel to or from New Brunswick frequently for work, follow these instructions when applying online:

• Under “Reason for Entry”, choose “Work-related (NB Resident)**” or “Work-related (Non-NB Resident)” as applicable.
• In the section “Detailed Reason for Entry”, enter “frequent traveller pass” and provide the information to support your registration.
• While you must indicate your first date of arrival to New Brunswick, you are not required to enter a “leaving” date.

**If you are an NB resident and NOT a daily commuter, and NOT part of an approved travel plan, you must select NB Resident Returning as your travel category.

If you travel to fulfill a custody order, follow these instructions when applying online:

• Under “Reason for Entry”, choose “Custody”.
• In the section “Detailed Reason for Entry”, enter “Custody” and provide the information to support your registration.
• While you must indicate your first date of arrival to New Brunswick, you are not required to enter a “leaving” date.

If you travel for recurring medical appointments, follow these instructions when applying online:

• Under “Reason for Entry”, choose “Medical - Recurring”.
• In the section “Detailed Reason for Entry”, enter “Recurring medical appointments/treatment” and provide the information to support your registration.
• While you must indicate your first date of arrival to New Brunswick, you are not required to enter a “leaving” date.

Multi-use registration for visitors from border areas of Quebec

Travel at Campbellton by residents of Listuguj First Nation and Pointe-à-la-Croix, Quebec for the purpose of accessing essential goods and services is now restricted to between the hours of 6 a.m. and 10 p.m. and is limited to twice within a seven-day period. “Essential goods and services” means: necessities of life (including groceries and clothing) and supporting services (including butchery for hunted game), health care (including physician and hospital care, prescriptions, and medical equipment and supplies), goods and services requires for their work, banking and financial services, transportation (including automotive repair), animal care, and funeral or visitation services for members of the immediate family of the traveler. Travellers for heath care may be accompanied by one support person. Travel for essential goods and services is limited to two crossings into New Brunswick per week and is conditional on pre-registration, except for travel in a medical emergency.

For those applying to travel to Campbellton from Listuguj or Point-à-la-Croix for essential supplies, use the travel category “Other”.

If you have been using the Quebec Twinning travel for commuting for work, medical or custody, please apply using those categories of travel.

Health screening

It is essential that we protect everyone from the risks of COVID-19. If you answer yes to any of the health-related questions, you are not permitted to travel into New Brunswick. If you have registered and your answers to any of the health questions change the day of travel, your registration is no longer valid and your travel into New Brunswick is prohibited.
  
 

What you will need to register

(All travellers, including residents of New Brunswick and Atlantic Canada)

• Your contact information
• Your originating address and the address you will be travelling to, including the postal code
• Your reason for travelling
• The date you will be entering and leaving New Brunswick (if applicable)
• The names of children travelling with you
• If you are travelling by land, your licence plate number and point of entry
• If you are travelling by air, your flight number and point of entry
• If arriving via the Digby ferry, the time and date of your arrival
• The required documents for your travel reason (see the table below)

What you will need at the border

• Your registration, either printed or visible on a mobile device (if you do not have a printer or mobile device, you may provide your registration number)
• Any isolation order generated by the system as part of your registration (if applicable)
• Valid identification such as your driver’s licence, provincial health card, or other government-issued photo identification.

Supporting documents you will need

See the table below to determine what documents you will need to register and bring with you to the border:

Click here for a complete list of documents that can be used at points of entry.

Border entry points

•  Campbellton

•  Lac-Baker

•  Edmundston (Saint-Jacques)

•  Matapedia (Flatlands)

Active traveller screening is currently not taking place at entry points to New Brunswick from P.E.I. and Nova Scotia. However, spot checks and audits are being completed by enforcement officers. Please ensure that your travel is permitted and that you are able to show proof of pre-registration and approval.

USA/International travellers

Travellers entering New Brunswick from the United States or other international locations outside of North America, and whose travel has been approved by Canada Border Services Agency must also receive approval to enter New Brunswick. If approved, international travellers can enter New Brunswick to work, for medical treatments, to facilitate child care/custody arrangements, attend school, attend a funeral of an immediate family member and to visit someone in palliative care.

International travellers approved by the Canadian Border Services Agency are required to register their travel through the New Brunswick Travel Registration Program and receive approval from New Brunswick before travelling. Approval by CBSA does not guarantee entry into New Brunswick.  The valid reason for entry into New Brunswick must be are found in the Provincial Mandatory Order.  

Anyone who enters Canada but does not travel directly to New Brunswick (e.g. they undertake their isolation period in another province or territory), will only be permitted entry into New Brunswick if they qualify under New Brunswick’s admission criteria.  You will be required to self-isolate for 14 days under the federal Quarantine Act  unless exempt, and upon entering New Brunswick, must follow the guidance of the Chief Medical Officer of Health.

For entry into Canada and Canada-U.S. border restrictions, visit the Government of Canada page here and the Canada Border Services Agency page here or call 1-800-461-9999.

Residents of Campobello Island

Anyone who travels outside New Brunswick, including those travelling through or from the United States, must register before entering New Brunswick. Travellers must also satisfy any requirements of Canada Border Services Agency for entry into Canada.

That includes travellers entering New Brunswick at Campobello Island. It also includes residents of the island who are returning to Campobello after travelling through Maine. Similarly, residents of Campobello entering other parts of New Brunswick (including St. Stephen or Milltown) following travel through Maine must also register.

Residents of Campobello Island are permitted to return to New Brunswick after stopping in Lubec, Maine, for fuel, groceries, or medical necessities, or Machias, Maine, for medical necessities with no other stops in the United States if they followed all requirements of the mandatory order as if they were in Campobello continuously, including face coverings and distancing, without being required to self-isolate.

If you frequently cross the border for work, to facilitate children sharing their time between parents under an order or agreement providing for joint custody, or for recurring medical appointments, follow these instructions when applying online:

• Under “Reason for Entry”, choose the option that corresponds with your situation.
• In the section “Detailed Reason for Entry”, enter and provide the information to support your registration.
• While you must indicate your first date of arrival to New Brunswick, you are not required to enter a “leaving” date

If you are crossing the border to travel directly through the United States to mainland New Brunswick:

• Under “Reason for Entry”, choose “Campobello Essential Travel” and use this same registration each time you travel for this purpose. This is a multi-use registration. Campobello Island residents may travel directly to Lubec Maine for fuel, groceries or medical necessities, with no other stops in the United States of America, if they wear face coverings in Maine as required by the mandatory order as if they were in New Brunswick continuously.

If you cross the border for other reasons:

• Under “Reason for Entry”, choose “Other,”
• In the section “Detailed Reason for Entry”, enter and provide the information to support your registration.
• Under “What date you are returning to NB?” provide the date you will be travelling.
    

Travel FAQ for Campobello Island residents

Student travellers

Canadian students moving to New Brunswick

Students moving to New Brunswick from Canadian provinces or territories outside of New Brunswick must follow the guidance of the Chief Medical Officer of Health, including self-isolating for 14 days. These students should select “Moving to NB (Non-NB Resident)” as their Reason for Entry when registering their travel.
  

International Students

Students coming to New Brunswick from outside Canada must follow any directives from the Government of Canada including orders under the federal Quarantine Act and, upon entering New Brunswick, follow the guidance of the Chief Medical Officer of Health. Students coming to New Brunswick from outside Canada who must make a connection or layover in another province may undertake their federal self-isolation once in New Brunswick. International students spending time in another province for any other reason must complete their 14 days of isolation in that province before entering New Brunswick and will be directed to self-isolate for a further 14 days if arriving from any province outside of Atlantic Canada.

Travellers entering New Brunswick from the United States or other international locations outside of North America, and whose travel has been approved by Canada Border Services Agency must also register their travel through the New Brunswick Travel Registration Program.

Travellers using a phone number from outside of Canada or the United States should enter the number in the comments section of their application.
 

Travellers arriving from the United States – For entry into Canada and Canada-U.S. border restrictions, visit the Government of Canada page here and the Canada Border Services Agency page here or call 1-800-461-9999. Travellers entering New Brunswick from the United States or other international locations outside of North America, and whose travel has been approved by Canada Border Services Agency must also register their travel through the New Brunswick Travel Registration Program.

Travellers using a phone number from outside of Canada or the United States should enter the number in the comments section of their application.
 

Travellers arriving from a country other than the United States – You must enter through the Canada Border Services Agency. Click here for more information or call 1-800-461-9999. Travellers entering New Brunswick from the United States or other international locations outside of North America, and whose travel has been approved by Canada Border Services Agency must also register their travel through the New Brunswick Travel Registration Program.
  

Entering New Brunswick to pick-up or drop-off a student

One person may accompany a student who is moving to New Brunswick. A person accompanying a student may enter New Brunswick for a period of not more than 24 hours and must self-isolate, limit stops to essential needs (e.g. fuel, food) and follow public health guidelines on masking and distancing while in the province. These travellers should select “Other” as their Reason for Entry when registering their travel and indicate in the Detailed Reasons for Entry that they are “Accompanying a student to New Brunswick.”
  

Leaving New Brunswick to pick-up or drop-off a student

One person may accompany a New Brunswick resident student who is leaving to attend an educational institution in another province or territory of Canada. A person accompanying a student will not be required to self-isolate if they return to New Brunswick within 24 hours, limit stops to essential needs (e.g. fuel, food) and follow public health guidelines on masking and distancing, including continuous masking and physical distancing when travelling with the student in a vehicle. Students returning to New Brunswick must self-isolate for 14 days.

Entry into Canada falls under federal jurisdiction and any inquiries should be made to the Government of Canada. Anyone coming to New Brunswick from outside Canada must follow any directives from the Government of Canada including orders under the federal Quarantine Act and, upon entering New Brunswick, follow the guidance of the Chief Medical Officer of Health, including self-isolating for 14 days.

These travellers should select “Other” as their Reason for Entry when registering their travel and indicate in the Detailed Reasons for Entry that they are “Accompanying a student moving out of New Brunswick.”
 

Students who commute from another province 

Post-secondary students who regularly commute to attend studies and return home the same day do not have to self-isolate.

Register for travel into New Brunswick

Before you register, please note:

• Each adult entering the province, including a New Brunswicker returning after travel outside the province, needs to complete their own registration.
• Persons under the age of 18 travelling with their parent or guardian may be listed on the same registration, when their parent or guardian is the primary applicant.
• Persons under the age of 18 travelling alone need their own registration.
• Make sure you have the required documents you will need to register.
• Anyone entering the province from outside New Brunswick for approved travel is required to self-isolate for 14 days, unless exempted under New Brunswick’s State of Emergency Order.
• Commercial vehicle drivers do not need to register through this process. (Commercial vehicles include trucks, tractors or trailers or a combination thereof exceeding a registered gross vehicle weight of 4,500 kg. Commercial vehicles must also have an NSC number or equivalent [i.e. CVOR or DOT number] in its vehicle registration. A bus is not considered a commercial vehicle.)
• It is recommended that travellers register at least five days before their intended date of arrival in New Brunswick, though turnaround time on their registration may be faster.
• Obtaining a New Brunswick travel registration is free.

More information on travel to New Brunswick and self-isolation requirements may be found on gnb.ca/coronavirus.

Travellers entering New Brunswick from the United States or other international locations outside of North America, and whose travel has been approved by Canada Border Services Agency must also register their travel through the New Brunswick Travel Registration Program.

We cannot accept calls from outside Canada and the United States. Travellers using a phone number from outside of Canada or the United States should enter the number in the comments section of their application.

Notice: Travel to New Brunswick to visit family or a property you own is no longer permitted. If you have already booked this travel, please cancel your plans.

If your registration is denied

If your registration is denied and you wish to have your file reviewed, you may reach out by email at TravelRegistration.EnregistrementVoyage@gnb.ca or call 1-833-948-2800 (Monday to Friday, 8:15 a.m. to 4:30 p.m. Atlantic).

Privacy notice

Personal information provided to the Department of Public Safety for the New Brunswick Travel Registration Program is collected under the authority of the Renewed and Revised Mandatory Order COVID-19 issued under the State of Emergency Declaration and the Emergency Measures Act (R.S.N.B. 2011, c.147) and will be used to determine eligibility for entry into the province of New Brunswick as well as any conditions for entry.

Collected personal information will only be used by authorized government staff to fulfill the purpose for which it was originally collected. Please note that your information may be shared with public health and safety authorities in Nova Scotia, Prince Edward Island and/or Newfoundland and Labrador for public health purposes. We do not disclose your information to other public bodies or individuals except as authorized by law.

If you have questions or concerns regarding the collection and/or use of your personal information, please contact the Program Manager, Lisa Munn at: NBTRPrivacy.EVNBConfidentialite@gnb.ca or 1-833-948-2800 (Monday to Friday, 8:15 a.m. – 4:30 p.m. Atlantic)