e-Landlord service

Login to your account or sign up to use our e-Landlord service.


Become an e-Landlord for improved service and faster processing:

  • Submit security deposits online
  • Release security deposits online
  • Make a claim against a security deposit online
  • Cancel a security deposit claim online
  • Online support (Monday – Friday, 8:15am– 4:30pm)


Benefits of becoming an e-Landlord

e-Landlord offers quick service, accurate results, and quicker processing.

  • No waiting in line at Service New Brunswick
  • Direct access to the Residential Tenancies Tribunal
  • Online submissions available 24/7
  • Same-day response from a dedicated support team


How to register: step by step

Step 1: Create an account

Create an IAM Account (Identity and Access Management Account) with Service New Brunswick. After your IAM Account is created, we will send you an email with a user ID and account number. Keep this information as these items are required to complete the form in the next step.

Create an IAM Account

Step 2: Provide a void cheque

Complete the Client Authentication Registration Form and attach an image of a void cheque.

Client Registration
Financial Officer Registration
Client Administrator Registration

Step 3: Send your documents

Email the completed documents to ELL-EPP@snb.ca

How long it will take to process your application

Within an estimated 2 business days you will receive an email confirming activation of your account and instructions on how to proceed.