Every day, hundreds of New Brunswickers call 9-1-1 for help.
But an increasing number of these calls are accidental, made by unlocked mobile phones in pockets or purses.
What’s more, some of the calls come from people with non-urgent problems.
An estimated 35 per cent of calls to New Brunswick 9-1-1 operators are not for real emergencies.
Every accidental and non-urgent call can steal precious time from a real emergency.