FREDERICTON (GNB) – The following advisory was issued today by the New Brunswick Emergency Measures Organization, River Watch 2018:

Water levels are forecasted to remain at their existing levels over the coming days in the Fredericton region. Residents in Edmundston and in southern regions of the province should remain on alert, as water levels are forecasted to increase in several areas along the St. John River.

Other watercourses at risk include:

  • Nashwaak River
  • Salmon River
  • Middle River (Bathurst)
  • Tetagouche River (North Tetagouche Road)

As elevated water levels continue to impact communities, residents are reminded that it is important to follow safety measures and instructions from officials, respect barricades, and avoid dangerous situations that may put the safety of themselves and others at risk. 

Residents are asked to be patient during the days ahead as officials continue to monitor the situation and manage response operations. Residents are asked to check on neighbours who may require assistance.

The Canadian Red Cross can help

Residents who are affected by floodwater and do not have access to alternative accommodations (neighbours, friends or family) can contact the Canadian Red Cross at 1-800-863-6582 for assistance.

Twenty-six households, consisting of 58 people, have registered with the Red Cross.

Tips for dealing with stress in an emergency

It is normal for residents to feel anxious about their own safety during an emergency situation, even if they are not directly affected.

People react in different ways to stressful events. It is important for residents experiencing stress to talk about their feelings of sorrow, anger and other strong emotions.

If in crisis, there are several 24-hour emergency numbers that are available to help, including CHIMO helpline (1-800-667-5005); Tele-Care (811); and Kids Help Phone (1-800-668-6868). More information and resources are available online.

Report issues with water

Residents can report any issues related to increased water levels or flooding at any time by calling 1-800-561-4034. In case of emergency, call 911.

For recorded River Watch water levels, call 1-888-561-4048.

Flood level two-day forecasts are available online for the Upper St. John River and the lower part of the St. John River.

Road closures – Respect closure notices

Drivers must follow closure notices and are not permitted to move or drive around barricades. Ignoring or moving these barricades is an offence and offenders will be charged. Drivers are also asked to obey changes to speed limits. A list of the latest road closures is available online.

Drivers are urged to watch for wildlife on roads. The presence of wildlife on roads should be reported to local authorities.

Drivers are advised to avoid any roads covered by water, as it represents a serious safety risk. Water may be deeper than it appears and may conceal sinkholes or other damage and debris.

Report damages

Residents can report damages related to the current spring freshet by calling 1-888-298-8555 or by registering damages online.

Service New Brunswick TeleServices line will be available to receive calls between 8 a.m. and 7:30 p.m. from Monday to Friday and 9 a.m. to 1 p.m. on Saturdays and Sundays.

The Damage Report Line program will allow residents, tenants, small businesses and not-for-profit organizations to receive information and register their flood-related damage with a single phone call.

The damage assessments will be reviewed, and health and safety inspection teams may be dispatched if required.

Advice for flooded basements

People are advised to be cautious when pumping water out of their basements. Pumping it out too soon could cause structural damage or collapse the basement. As a safety precaution, basement water levels should not be more than 30 centimetres (one foot) lower than the outside water level.

The following links provide information useful to residents impacted by flooding:

Information to residents

New Brunswickers are also reminded to:

  • avoid boating, kayaking or other water activities this time of year, as currents are strong. Large quantities of debris and ice have been reported coming down the St. John River, increasing safety concerns for watercraft;
  • avoid the banks of waterways, as they become dangerous this time of year; and

The River Watch program is a joint effort involving the Department of Environment and Local Government, the New Brunswick Emergency Measures Organization of the Department of Justice and Public Safety and NB Power. Other partners include watershed groups and federal, provincial and state agencies involved in monitoring and forecasting the water flow in the province's rivers and streams.

Updates on information related to the potential for flooding or ice jams, including 24/7 emergency updates, are available online.