Family Support Orders Services (FSOS) is transitioning into a new program delivery model which will see its regionalized operations become centralized to one location in Grand Falls over the next year. We anticipate that the centralized office will be fully operational in June 2018 at which time the Regional offices of Support Enforcement will be closed. Phase 1 of the transition is underway and as a result, you will notice some differences in our program. Here are a few of those changes:
- Our name is changing from FSOS to the “Office of Support Enforcement (OSE)”. We are in the process of changing our name to better align ourselves with our new program delivery model. You may still see some documents with the name FSOS, but we are in the process of phasing that out.
- All calls will be re-directed to our office in Grand Falls for triaging. Our goal is to have our Enrollment Officers handle many of our clients’ general inquiries or transfer you to the appropriate Enforcement Officer for issues of enforcement.