The department is working towards five key goals/directions:
-Increase the number of years individual residents of New Brunswick live free of major illness, disability and handicap.
-Increase emphasis on promotion of well-being and prevention of social dysfunctioning.
-Assist individuals and families to achieve and maintain well-being.
-Promote the achievement and maintenance of a healthy physical and social environment.
-Provide equitable, affordable and appropriate health and wellness for the citizens of New Brunswick

The Deputy Minister’s Office is responsible for Emergency Management Services and Internal Communications and Employee Engagement.

The Deputy Minister and Executive Management Committee provide leadership in improving delivery of health care services for all New Brunswick residents. The Deputy Minister leads the EMC team and the Associate Deputy Minister specializes in health-care policy and delivery of French language health services in all regions of New Brunswick. The Deputy Minister’s Office is also responsible for Health Emergency Management Services and Internal Communications and Employee Engagement.

EMC has Assistant Deputy Ministers responsible for the following divisions: Institutional Services; Addictions, Mental Health, Primary Health Care and Extra-Mural Services; Corporate Services and; Planning, Pharmaceutical Services and Corporate Privacy. The Executive Director of Human Resources; the Executive Director of Research, Planning, Evaluation and Policy; the Chief Medical Health Officer; the Director of Communications and; the Executive Director of the Governance Transition Office are also members of EMC.

The Governance Transition Office is responsible for the development of an integration strategy and provides the leadership required to implement this strategy and any other activities related to the transition from eight Regional Health Authorities to the two new Regional Health Authorities, the Shared Services Alignment (FacilicorpNB) and the New Brunswick Health Council.

The Office of the Associate Deputy Minister is responsible for developing health-care policy. The office is also responsible for ensuring delivery of health services in francophone communities, with the goal of ensuring the delivery of quality health services in both official languages to all New Brunswickers.
The office plans, develops, implements, and oversees activities related to Medicare Eligibility and Claims, Medicare Insured Services and Physician Remuneration, health human resources planning, rural health and the medical education programs at the post graduate and undergraduate levels in collaboration with the Department of Post Secondary Education, Training and Labour.
The office is also responsible for measuring the impact of new and proposed health professionals, and to provide advice on issues ranging from Medicare utilization, human resources workforce required to meet the health system needs and design, including monitoring the supply and demand of the health workforce.

The Health Human Resources Information Management Unit measures the economic impact of new and proposed health services and programs, and provides advice to the department’s Executive Management Committee on a wide variety of issues. These include, among others, Medicare utilization, forecasting human resources workforce requirements to meet the health system’s needs and designs and monitoring the supply and demand of the health workforce.

The Medicare Insured Services and Physician Remuneration Unit is responsible for policy development, project management, provision of expert guidance on corporate and health policy issues and appeals regarding Medicare coverage. The unit is responsible for physician remuneration: this includes the negotiation and interpretation of the Fee-for-Service Master Agreement and any subsidiary agreements with the New Brunswick Medical Society.

The unit is also accountable for the formal consultative process for discussion of compensation and human resources issues affecting salaried physicians in Parts I and III of the Public Service. The objective is to reach consensus on required changes to the Medical Pay Plan. The parties included in this process are the New Brunswick Medical Society, the Department of Health and the Office of Human Resources.

The Medicare Eligibility and Claims Units is responsible for determining Medicare coverage eligibility; registering New Brunswickers for Medicare coverage; registering of physicians; liaising with physicians; and processing and paying (when applicable) in and out-of-country claims. The unit also audits physicians' billings to ensure these are billed according to legislation and the Fee-for-Service agreement. Furthermore, the unit manages an advocacy service informing New Brunswick residents of their rights when dealing with Medicare.

The Pharmaceutical Services Branch is responsible for operating and coordinating pharmaceutical policy, programs and services in the following areas: the New Brunswick Prescription Drug Program and the Drug Information System.

The Communications Branch promotes the programs, policies and activities of the Department of Health through strategic communications planning and support. The Branch’s public relations team develops communications plans, provides advice and support to the Minister and senior managers; handles media relations, plans announcements and news conferences; and prepares communications documents such as speeches, news releases and correspondence. The marketing team works with other branches in the department to increase public awareness and develop public education materials that promote a healthier public.

The division is responsible for corporate strategic planning, policy development, legislative development, research and evaluation, federal/provincial relations, aboriginal health, statistical information and data gathering instruments, accountability tools, performance indicators and management of corporate projects. It is also responsible for overall health system governance planning, including the research and development of innovative concepts/projects leading to the long-term sustainability of the health care system.

The division also oversees the operating and coordinating of pharmaceutical policies, programs and services. The division’s Corporate Privacy Office (CPO) is responsible for all activities related to the department’s information privacy management practices including the development, implementation, maintenance and adherence of corporate-wide privacy policies, principles and practices. The CPO is also responsible for developing an overarching privacy policy framework with other key health system stakeholders.

The Accountability and Health Information Management Unit provides leadership and support in the development, implementation and utilization of health information systems to support planning, management and accountability reporting. This work involves ongoing development and maintenance of major corporate databases as well as analysis, research and evaluation activities

The Health Policy, Planning, and Legislation Branch serves as a support for all departmental divisions in developing the policies that underpin programs and operations. The development of all Public Health legislation is also the responsibility of the unit. In addition, it is responsible for all Right to Information Act requests, all appointments to the various Boards within the responsibility of the department and also acts for the Minister in respect of his/her legislative oversight of private health profession legislation. The unit is also the department’s lead for Federal/Provincial/Territorial relations, as well as Aboriginal Health.

Finally, the unit is the departmental lead in respect of the Public Interest Disclosure Act and is responsible for the management of disclosures made pursuant to that legislation.

The Corporate Privacy Office (CPO) is mandated to oversee the department’s management of personal health information through the development, implementation, maintenance and monitoring of a broad policy framework.

The CPO is also involved with the Personal Health Information Privacy and Access Act (PHIPA), which places specific emphasis on personal health information. It oversees protocols for responding to requests for access to data containing personal health information and is responsible for a blended methodology for the department to use when conducting Privacy Impact Assessments (PIA).

The CPO also works closely with key health partners, the two regional health authorities and FacilicorpNB, to ensure a consistent approach is established to providing access to, and protection of, personal health information while delivering health services to the people of New Brunswick.

The Human Resources Branch supports the strategic and operational objectives of the Department of Health by attracting and recruiting quality employees. The branch helps develop them through policies and programs that enable employees to realize their full potential. As well as providing the basic personnel services for over 400 employees, the branch is a leader in innovation, leadership and direction in all issues relating to human resource management.

The areas of consultation provided by the Branch include Workforce/Succession Planning; labour / employee relations; staffing and recruitment; classification and employee development; health and safety; employee and family assistance, and employee wellness; employment equity; official languages; human resources information; organizational and employee performance; and personnel records. Human Resources are responsible for management and non-union classification activities, official languages, and some labour relations for Part III employees. The Branch also coordinates and prepares ministerial correspondence.

Payroll and Benefits related services are the responsibility of the New Brunswick Internal Services Agency


This branch is responsible for directing and coordinating the delivery of all essential auxiliary services to the department. These services include: contract management, facilities management, purchasing, records and information management, departmental library, translation and interpretation, telephones, vehicle management, identification cards, mailroom, security, parking, photocopying and asset inventory.

The branch is also responsible for managing the Third Party Liability Unit, which recovers healthcare costs associated with personal injury claims caused by a negligent act.

As part of the department’s Corporate Services Division, the Financial Services Unit is mainly responsible for providing advice, support and direction in financial related matters. The unit reviews budget proposals and decisions; forecasts expenditures and revenues; prepares budget submissions and quarterly statements; ensures expenditures and revenues are properly recorded; and carries out other financial analysis and processes. It is also responsible for the internal audit function of the department.

The unit is responsible for the department’s internal audit function.

The Health Business and Technology Solutions Branch oversees activities ranging from assistance with business requirements for technology solutions, design and implementation of corporate solutions, project management services, to ongoing operation and support of technology systems and provision of information services including help desk and hardware support. The branch also operates New Brunswick’s cutting edge business solutions.

The Development and Delivery Unis is responsible for the analysis of business requirements for technology solutions, investment portfolio management, project management services, development and implementation of systems and application management and support.

The Enterprise Architect is responsible for the strategic direction and support of all technology solutions.

The Enterprise Solutions Unit is responsible for the design and monitoring of technology solutions that meet the needs of health programs and services. This includes responsibility for the qulity framework and standards, enterprise technology blueprint and infrastructure support and services. In addition, information services such as help desk and hardware and software management fall under this unit.

The Information Security Officer is responsible for managing and communicating the department's information security risk profile through policy and technical solutions.

The Health Emergency Management unit is responsible for the design, implementation and maintenance of a comprehensive all hazards emergency management program for the provincial health sector to effectively prepare for, respond to and recover from health emergencies regardless of their cause, scope or location. The Unit is responsible for ensuring functional areas within the health sector are able to fulfill its responsibilities under the Emergency Measures Act, and that health care sector agencies have undertaken the necessary preparedness planning to respond effectively to emergencies, and that their actions are coordinated and integrated with other emergency management partners.


This division provides advice, support and direction on administrative related issues, specifically financial and audit services, contract management and corporate support services, and information technology services. It is also responsible for the management of health-related capital construction projects, capital equipment acquisitions and for Ambulance Services.

Through its Health Business and Technology Solutions Branch, the division designs, implements and oversees corporate and system wide technology solutions for the health system including the Electronic Health Record, the Diagnostic Imaging Repository and the Client Registry. It provides services to program and services in the area of project management, application support and maintenance and information services.

The division reviews budget proposals and decisions; forecasts expenditures and revenues; prepares budget submissions and quarterly statements; ensures expenditures and revenues are properly recorded; and carries out other financial analysis and processes.

It also coordinates the department’s contract management, records and information management, and departmental support services. It provides technology support, including application maintenance, web design, desktop support, and acquisition of hardware and software.

The Construction Services Unit within Financial Services branch has the overall responsibility to administer and coordinate the delivery of the Department’s major Capital and Capital Improvement construction projects to its portfolio of 62 health care facilities. The delivery of Capital construction projects is a shared responsibility with the Department of Supply and Services.

The mission of this division is to promote, maintain and protect the health of the people of New Brunswick. The Office of the Chief Medical Officer of Health is responsible for the overall direction of Public Health in the province and works collaboratively with Public Health in the Regional Health Authorities.

Public Health programs and services are provided by the department as well as by the Regional Health Authorities. These programs and services fall under three core business areas: communicable disease, prevention, management and control; health protection and; promotion of healthy lifestyles and healthy families.

Direction and development of Public Health policy and the administration of the Health Act and its regulations.

Direction and development of Public Health policy and the administration of the Health Act and its regulations.

The Health Protection Branch under the Office of the Chief Medical Officer of Health includes: food safety (including food premises and agri-food services), water quality, community sanitation, institutional health, communicable disease control, tobacco control and health promotion.

The delivery of the department’s inspection programs is based on risk assessment factors which have an impact on reducing the incidence of illness within New Brunswick. These programs aim at maintaining a healthy environment and at preventing communicable diseases by carrying out inspection, enforcement, licensing and monitoring activities.

To support the CMOH in organizational development, strategic planning and daily operations of the Division and to specifically oversee the work in three activity areas, namely Public Health Practice and Population Health, Communicable Disease Control and Program Support

Programs and services under the Public Health Practice and Population Health Core Business Area are provided by the department as well as by the Regional Health Authorities.

This Branch is responsible for two critical areas of public health activity: Prevention of communicable diseases and control of communicable diseases. Prevention and control of communicable diseases requires the expertise of provincial communicable disease prevention and control staff including, epidemiologists, communicable disease Medical Officer of Health, regional Medical Officers of Health, data analysts, laboratory liaison officer, surveillance officers, program advisors and support staff. The provincial communicable disease prevention and control staff work collaboratively with internal and external partners to develop policies, standards and guidelines required to prevent, reduce the risk of and control communicable diseases in New Brunswick.

Supply distribution and quality assurance regarding storage and handling of provincial publically funded vaccines and special foods.

There are three branches within this division: Addiction and Mental Health Services; Primary Health Care Services; and the Extra-Mural Program. The division has the responsibility to plan, fund and monitor addiction, mental health, primary health care and extra-mural services within the province.

The Addiction and Mental Health Services Branch oversees the delivery of the following services through the two regional health authorities: Addiction Services (short- and long-term rehabilitation services, outpatient services and methadone clinics); Community Mental Health Centres (prevention, intervention and post-vention services); Adult Community Mental Health Services (short- and long-term interventions to adults); and In-patient Psychiatric Care (in-patient and day hospital services through the psychiatric units of regional hospitals and the province’s two psychiatric hospitals)

The Primary Health Care Services Branch provides on-going support for the provincial development and implementation of community health centres (CHCs); health services centres; collaborative practice sites; and the primary health care network. The branch is also responsible for providing training models for primary health care providers, as well as developing and leading the provinces Chronic Disease Prevention and Management Strategy and managing the provincial Tele-Care 811Service.

The New Brunswick Extra-Mural Program (EMP) is a provincial home health-care program. It provides services which include acute care, palliative care, long-term care, rehabilitation, and home oxygen therapy. The EMP professional service providers include registered dieticians, registered nurses, licensed practical nurses, respiratory therapists, social workers, occupational therapists, physiotherapists, speech language pathologists and rehabilitation support personal. Physicians are integral members of the EMP home health-care team in addition to other facility based and community based health services.

EMP services are provided using a collaborative client-driven process, as outlined in the provincial guidelines for care coordination, palliative care and preferred practices documents for all EMP care providers. Children and adolescents are served primarily by rehabilitation services in the home and school environments. Rehabilitation services are also provided to residents in nursing homes.

The Addiction and Mental Health Services Branch oversees the delivery of the following services through the two regional health authorities: Addiction Services (short- and long-term rehabilitation services, outpatient services and methadone clinics); Community Mental Health Centres (prevention, intervention and post-vention services); Adult Community Mental Health Services (short- and long-term interventions to adults); and In-patient Psychiatric Care (in-patient and day hospital services through the psychiatric units of regional hospitals and the province’s two psychiatric hospitals).

The department recognizes the importance of a strong foundation in primary health care in the development of a self-sufficient and sustainable health care system for New Brunswickers. The Primary Health Care Framework is based on four pillars:

- Teams: teams of health care providers working with individuals to improve care
- Information: information is coordinated between health care providers
- Access: access is provided to the right care at the right time
- Healthy Living: a focus on prevention and self-care to assist New Brunswickers in maintaining wellness through healthy living
The Primary Health Care Branch provides on-going support for the provincial development and implementation of community health centres (CHCs), health service centres, a collaborative practice site and a primary health care network. The branch is also responsible for providing training models for primary health care providers, as well as developing and leading the province’s Chronic Disease Prevention and Management Strategy, managing the provincial Tele-Care 811 Service and developing a provincial injury prevention framework.

The New Brunswick Extra-Mural Program (EMP) is a provincial home health-care program. Its mission is “to provide a comprehensive range of coordinated health care services for individuals of all ages for the purpose of promoting, maintaining or restoring health within the context of their daily lives, and to provide palliative services to support quality end of life care for individuals with progressive life threatening illnesses.’’

The department is committed to ensuring that the province’s health care system maintains a level of readiness to enable it to respond quickly and effectively to all health and medical emergencies, regardless of location, cause or magnitude. Small-scale emergencies, including traffic accidents, are considered routine within the context of the province’s health care system. However, large-scale events, such as pandemic flu, or mass casualty incidents, demand advance planning and coordinated response in order for such emergencies to be managed effectively. Health Emergency Management Services provide the corporate leadership and guidance to address this need through the use of best practices and continuous improvement in programming.

The mission of Health Emergency Management Services is to build capacity (plans, resources and training) and a state of readiness to enable the health care system to effectively respond to incidents where the health of large numbers of people may be at risk. The achievement of this goal is dependent upon the collaborative effort of all sectors of the health care system, volunteer groups, the private sector, other levels of government and the general public. It is also dependent upon the forging of strong partnerships and support mechanisms between emergency response agencies including Emergency Measures Organization, fire, police and ambulance services. Coordinated planning and response is one of the fundamental principles guiding effective health emergency management.

Programs and services provided by the Hospital Clinical Services Unit are delivered in collaboration with other health care services within the Regional Health Authorities and function as an integral component of health care.